Identify the Problem; The printer does not print.; Printed page has a problem.- Page 125

CHAPTER 6  TROUBLESHOOTING

6-3

  1.3

Identify the Problem

If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section.

NOTE:

The following troubleshooting sections contain both the actions which users should take or check and the ones which service technicians should
perform.

LED is blinking.

The printer does not print.

The printer does
not start printing.

3.2 'Error Message Printouts'

4.1 'Paper Loading Problems'

4.2 'Paper Jams'

5. 'Software Setting Problems'

Status monitor error
message appears.

Paper jam occurs. 

Printed image has
a problem.

7 'Image Defects'

4.2 'Paper Feeding Problems'

Printout is not
correct.

8 'Incorrect Printout'

Printed page has a problem.

2.1 'Operator Calls'

2.2 'Service Calls'

6. 'Malfunctions'

3.1 'Error Messages 

in the Status Monitor'

Error message is
printed.

The printer does
not load paper.

Turn off and on the printer
power switch.

(The same error appers.)

(Service errors 
only)

(Service errors 
only)

9. 'Network Problem'