Mono Start; Colour Start; 10 - 2- Page 115

10 - 2

   TROUBLESHOOTING AND ROUTINE MAINTENANCE

High 
Temperature

The print head is too warm.

Allow the machine to cool down.

Ink Empty

One or more of the ink cartridges 
is empty. The machine will stop all 
print operations. While memory is 
available, black and white faxes 
will be received into memory. If a 
sending machine has a colour fax, 
the machine’s ‘handshake’ will 
request that the fax be sent as 
black and white. If the sending 
machine has the ability to convert 
it, the colour fax will be received 
into memory as a black and white 
fax.

Replace the ink cartridges. 
(See 

Replacing the ink cartridges

 on page 

10-23.)

Low 
Temperature

The print head is too cold.

Allow the machine to warm up.

Near Empty

One or more of the ink cartridges 
are running out of ink. If a sending 
machine has a colour fax, the 
machine’s ‘handshake’ will 
request that the fax be sent as 
black and white. If the sending 
machine has the ability to convert 
it, the colour fax will be received 
into memory as a black and white 
fax.

Order a new ink cartridge.
(See 

Replacing the ink cartridges

 on page 

10-23.)

No Cartridge

An ink cartridge is not properly 
installed.

Take out the ink cartridge and put it in again 
seating it properly.
(See 

Replacing the ink cartridges

 on page 

10-23.)

No Paper Fed

The machine is out of paper.

Add paper, and then press 

Mono Start

 or 

Colour Start

.

The paper is jammed in the 
machine.

See 

Printer jam or paper jam

 on page 10-5.

No 
Response/Busy

The number you dialled does not 
answer or is busy.

Verify the number and try again.

Not 
Registered

You tried to access a One-Touch 
or Speed-Dial number that is not 
programmed.

Set up the One-Touch or Speed-Dial number. 
(See 

Storing One-Touch Dial numbers

 on page 

5-1 and 

Storing Speed-Dial numbers

 on page 

5-2.)

ERROR MESSAGES

ERROR 
MESSAGE

CAUSE

ACTION