Troubleshooting and Routine Maintenance; Troubleshooting; Error Messages- Page 67

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T7BASE-US-FM5.5

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Troubleshooting and 
Routine Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using this manual, please see 
page i for Brother Numbers to call for assistance.

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. 
If this happens, your fax machine often identifies the problem and displays an error 
message. The list below explains the most common error messages. 

If you need additional help, call the Brother fax-back system. (See  Brother Numbers, 
page i) 

The ribbon is used up and printing is not 
possible. Replace the ribbon or the ribbon 
cartridge with a new one. (See Replacing the 
Print Cartridge, page 12-8.)

The fax machine is out of paper, or the paper 
is not properly loaded. After you load paper, 
press 

Start

.

The paper is jammed in the fax machine.

1

Remove any paper that is not jammed.

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