Press - Page 347

TROUBLESHOOTING

Append

ix

333

8

Embroidery pattern 
does not sew out 
correctly 

Thread is twisted. 

Use scissors, etc., to cut the twisted thread 
and remove it from the race, etc. 

—

Fabric was not inserted into the frame correctly 
(fabric was loose, etc.). 

If the fabric is not stretched tight in the frame, 
the pattern may turn out poorly or there may 
be shrinkage of the pattern. Set the fabric into 
the frame correctly. 

201

Stabilizing material was not attached. 

Always use stabilizing material, especially 
with stretch fabrics, lightweight fabrics, fabrics 
with a coarse weave, or fabrics that often 
cause pattern shrinkage. See your authorized 
dealer for the proper stabilizer.

198

There was an object placed near the machine, 
and the carriage or embroidery frame hit the 
object during sewing. 

If the frame bumps something during sewing, 
the pattern will turn out poorly. Do not place 
anything in the area where the frame may 
bump it during sewing. 

212

Fabric outside the frame edges interferes with 
the sewing arm, so the embroidery unit cannot 
move. 

Reinsert the fabric in the embroidery frame so 
that the excess fabric is away from the sewing 
arm, and rotate the pattern 180 degrees.

201

Fabric is too heavy, so the embroidery unit 
cannot move freely. 

Place a large thick book or similar object 
under the arm head to lightly lift the heavy 
side and keep it level.

—

Fabric is hanging off the table. 

If the fabric is hanging off the table during 
embroidery, the embroidery unit will not move 
freely. Place the fabric so that it does not hang 
off the table or hold the fabric to keep it from 
dragging. 

212

Fabric is snagged or caught on something. 

Stop the machine and place the fabric so that 
it does not get caught or snagged. 

—

Embroidery frame was removed during sewing 
(for example, to reset the bobbin). The presser 
foot was bumped or moved while removing or 
attaching the embroidery frame, or the 
embroidery unit was moved. 

If the presser foot is bumped or the 
embroidery unit is moved during sewing, the 
pattern will not turn out. Be careful when 
removing or reattaching the embroidery frame 
during sewing. 

223

Stabilizer is incorrectly attached, for example, it 
is smaller than the embroidery frame.

Attach the stabilizer correctly.

198

Machine does not 
operate 

There is no pattern selected. 

Select a pattern. 

79, 146, 186, 263

“Start/Stop” button was not pushed. 

Press the “Start/Stop” button. 

3

Main power switch is not turned on. 

Turn the main power to ON. 

12

Presser foot is not lowered. 

Lower the presser foot. 

3

“Start/Stop” button was pushed with the foot 
controller attached. 

Remove the foot controller, or use the foot 
controller to operate the machine. 

61

The “Start/Stop” button was pressed while the 
machine is set for the sewing speed controller to 
control the zigzag stitch width.

Use the foot controller instead of the “Start/
Stop” button to operate the machine, or set 
the Width control to OFF in the Sewing 
settings.

22, 61

All keys and buttons have been locked by 

.

Press 

 to unlock all keys and 

buttons.

54, 56

Embroidery unit does 
not operate 

There is no pattern selected. 

Select a pattern. 

186, 263

Main power switch is not turned on. 

Turn the main power to ON. 

12

Embroidery unit is not attached correctly. 

Reattach the embroidery unit correctly. 

184

Embroidery frame was attached before the unit 
was initialized. 

Perform the initialization process correctly. 

184

Nothing happens, 
even if the LCD 
display is pressed 

The screen has been locked. 

Press either of the following keys to unlock the 

screen.  

—

The fabric feeds in the 
opposite direction.

The feed mechanism is damaged.

Contact your dealer or the nearest authorized 
service center.

—

The LCD screen is 
fogged up.

Condensation has formed on the LCD screen.

After a while, the cloudiness will disappear.

—

Problem

Cause

Solution

Page