Troubleshooting and Routine Maintenance
75
B
h
The LCD asks you if you want to start
cleaning.
Start Cleaning?
a
Yes
b
No
Press
a
(
Yes
).
The machine starts cleaning the print
head.
i
After cleaning is finished, press
Color Start
.
The machine starts printing the Print
Quality Check Sheet again and then
return to step
j
Press
Stop/Exit
.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
color.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service (See
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
Note
Checking the print alignment
B
You may need to adjust the print alignment. If
after transporting the machine or if your
printed text becomes blurred or images
become faded then adjustments may need to
be made.
a
Press
Ink
.
b
Press
a
or
b
to choose
Test Print
.
Press
OK
.
c
Press
a
or
b
to choose
Alignment
.
Press
OK
.
d
Press
Black Start
or
Color Start
.
The machine starts printing the
Alignment Check Sheet.
Is Alignment OK?
a
Yes
b
No
e
Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
„
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press
a
(
Yes
) to
finish Alignment Check, and go to
step
.
„
If another test print number is a
better match for either 600 dpi or
1200 dpi, press
b
(
No
) to choose it.
f
For 600 dpi, press
a
or
b
to select the
number of the test print that most closely
matches the number 0 sample (1-8).
600dpi Adjust
Select Best #5
Press
OK
.
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.