In Canada:; In Montreal: (514) 685-6464; 14 - 2- Page 227

TROUBLESHOOTING AND ROUTINE MAINTENANCE   

14 - 2

Check Scan 
Lock

The scanner lock is locked. 

Release the scanner lock lever, and 
then press 

Stop/Exit

.

Cooling Down

Wait for a 
while

The temperature of the drum unit or toner 
cartridge is too hot. The DCP will pause its 
current print job and go in
to cooling down mode. During the cooling 
down mode, you will hear the cooling fan 
running while the display on the DCP shows 

Cooling Down

, and 

Wait for a while

.

You must wait 20 minutes for it to 
cool.

Cover Open
Pls Close 
Cover

The front cover was not completely closed. 

Close the front cover for the drum 
unit.

DX Lever 
Error

The paper adjustment lever for duplex 
printing is not correctly set for the paper size.

Set the duplex lever to the correct 
position. (See 

To use Automatic 

Duplexing for copy and print 
operations (For DCP-8025D)

 on 

page 2-11.)

Face Up Open

The face-up output tray is open.

Please close the face-up out tray.

Fuser Open

The fuser cover is open.

Please close the jam clear cover. 
(See 

Paper jams

 on page 14-5.)

Machine Error

XX

DCP has a mechanical problem.

Call Brother Customer Service and 
tell them the Machine Error number.

In USA:

1-800-284-4329

In Canada:

1-877-BROTHER

In Montreal: (514) 685-6464

No DX Tray

You tried to make duplex printing with duplex 
cover open.

Install the duplex tray correctly. (See 

Paper is jammed in the duplex tray 
(For DCP-8025D)

 on page 14-9.)

Out of Memory

You can’t store data in the memory.

(Copy operation in process)
Press 

Stop/Exit

 and wait until the 

other operations in process finish 
and then try again.
—

OR

—

Add an optional memory. (See 

Memory board

 on page 15-1.)

(Printing operation in process)
Reduce print resolution. (See 

Print 

Quality

 on page 7-5.)

—

OR

—

Add an optional memory. (See 

Memory board

 on page 15-1.)

ERROR MESSAGES

ERROR 
MESSAGE

CAUSE

ACTION