CHAPTER 9 ERROR INDICATION AND TROUBLESHOOTING; CHAPTER 9 ERROR INDICATION AND TROUBLESHOOTING ; CONTENTS - Page 188

Confidential

CHAPTER 9 ERROR INDICATION AND TROUBLESHOOTING 

This chapter details error messages and codes that the incorporated self-diagnostic functions 

display if any error or malfunction occurs. If any error message appears, refer to this chapter to 

find which components should be checked or replaced. 
The latter half of this chapter provides sample problems that could occur in the main sections of 

the machine and related troubleshooting procedures. This will help service personnel pinpoint 

and repair defective components. 

CONTENTS 

9.1 ERROR 

INDICATION....................................................................................................... 9-1 

9.1.1 Equipment 

Errors ................................................................................................. 9-1 

[ 1 ]  Error messages appearing on the LCD ....................................................... 9-1 

[ 2 ]  Error codes shown in "MACHINE ERROR X X" messages......................... 9-5 

9.1.2 Communications 

Errors...................................................................................... 9-11 

9.2 TROUBLESHOOTING ................................................................................................... 9-15 

9.2.1 Introduction......................................................................................................... 9-15 

9.2.2 Precautions ........................................................................................................ 9-15 

9.2.3  Checking Prior to Troubleshooting ..................................................................... 9-15 

9.2.4  Troubleshooting Based on Problem Type .......................................................... 9-16 

[ 1 ]  Paper feeding problems ............................................................................. 9-16 

[ 2 ]  Software setting problems ......................................................................... 9-18 

[ 3 ]  Malfunction................................................................................................. 9-21 

[ 4 ]  Image defects ............................................................................................ 9-27 

[ 5 ]  Incorrect printout ........................................................................................ 9-48 

[ 6 ]  Network problem ........................................................................................ 9-50 

[ 7 ]  Troubleshooting of the control panel.......................................................... 9-54 

[ 8 ]  Troubleshooting of fax functions ................................................................ 9-56