ERROR MESSAGE - Page 192

Confidential

9-4

ERROR MESSAGE 

CAUSE 

ACTION 

Scanner Locked 

The scanner glass’s sensor does  
ot move to the home position. 

(For MFC-7420) 
Check whether the MFC has faxes in  
its memory.  If there are faxes save 
them. 
Then, turn off the MFC and then on 
again. 
(For MFC-7820N) 
Turn off the MFC and then on again. 

The toner cartridge and drum unit 
assembly may have been installed 
improperly. 

Re-install the toner cartridge and drum 
unit assembly. 

Toner Life End 

The toner cartridge is used up and 
printing is not possible. 

Replace the toner cartridge with a new 
one. 

Toner Low 

If the LCD shows Toner Low, you  
can still print, however, the MFC  
is telling you that toner is near end 
of its life and will soon run out. 

Order a new toner cartridge now. 

Unable to Init. 

(Initialize) 

Unable to Print 
Unable to Scan 

The MFC has a mechanical  
problem. 

—OR— 

A foreign object, such as a clip or  
ripped paper, is in the MFC. 

(For MFC-7420) 
Check whether the MFC has faxes in  
its memory.  If there are faxes save 
them.  Turn off the MFC's power 
switch, and then on again.  If the error 
message continues, leave the MFC for 
several minutes and try it again. 
(For MFC-7820N) 
Turn off the MFC's power switch, and 
then on again.  If the error message  
continues, leave the MFC for several  
minutes and try it again. 

Wrong Paper Size 

Paper is not the correct size. 

Load the correct size of paper  (Letter,  
Legal or A4) and then press 

Start

.