Error Code - Page 196

Confidential

9 - 8

Error Code 

(Hex) 

Symptom Probable 

Cause 

Solution 

89 Not 

used. 

8A 

The paper feed motor does not 
rotate.  (Not used.) 

8B 

The paper feed motor stops  
suddenly.  (Not used.) 

8C Not 

used. 

8D-A0 Not 

used. 

A1 

Front cover (scanner unit)  
opened. 

Hook of the front open 
switch on the front 
cover broken

Replace the front cover. 

Front open switch 
broken 

Replace the front open 
switch. 

A2 

Document length exceeding  
the scan limitation. 
During scanning, 90 cm or  
longer of a document is  
detected. 
During document feeding or  
ejecting, 400 cm or longer of a 
document is detected. 

Document jam 

Remove the jammed  
document. 

Document rear sensor  
actuator caught on the  
surrounding parts 

Correct the surrounding  
parts on which the  
actuator caught. 

Document rear sensor  
broken 

Replace the document  
rear sensor. 

A3 

The document rear sensor does 
not come ON during document 
pull-in operation. 

Document jam 

Remove the jammed  
document. 

A4 

50% or more faulty of white  
level data.  (Not used.) 

A5 

FAX scanning failure. 
(1st time) 

CIS defective 
White-level reference  
film stained in the  
scanner cover 

Replace the scanner cover 
(scanner unit). 

A6 

FAX scanning failure. (retry) 

Main PCB defective 

Replace the main PCB. 

A7-AB Not 

used. 

AC 

Less than 50% faulty of white 
level data.  (Not used.)