[ 2 ] Software setting problems; User Check - Page 206

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[ 2 ]  Software setting problems 

The printer may not print the data correctly if there are incorrect software settings. 

S-1 

“There was an error writing to LPT1: (or BRUSB) for the printer” error message 
appears. 

User Check 

(1)  Check that the printer cable is not damaged or broken.  Check also that the cable is 

connected to the correct interface connectors of both the printer and PC. 

(2)  Check that the correct printer is selected if you have an interface switching device. 

(3)  Check that the appropriate printer driver is selected as ‘Set as Default’.  Check also that 

the correct print port is set for the selected printer driver. 

(4)  Check that the printer is not connected to the same port which is also connected to a mass 

storage device or scanner.  Remove all other devices and connect the port to the printer 
only.  Turn off the printer status monitor in the device options tab in the printer driver. 

(5)  If the print port is set as an ECP port, change it to a normal port. 

(6)  Try printing the test page. 

(7)  Try resetting the factory settings. 

Possible cause 

Step 

Check 

Result

Remedy 

Failure inside 
the printer 

1 

Is it possible to print the 
test page with the method? 

No 

Identify the error type, then 
refer to the specified section of 
this chapter. 

No 

Replace the main PCB. 

Main PCB 
failure 

2 

Is it possible to print with 
another PC and printer 
cable? 

Yes  This problem may appear under 

the specified system 
environment.  Check the 
environment which the user 
used.