Get More Info ; Get More ; Info - Page 241

Confidential

9-53

<Windows

®

 95/98/Me and Windows NT

®

 4.0 Peer-to-Peer print (NetBIOS)  

troubleshooting>

If you are having trouble printing on a Windows

®

 95/98/Me, Windows NT

®

 4.0 or later Peer-to-Peer 

network (NetBIOS), check the following: 

1.  Make sure that the Brother NetBIOS Port driver is correctly installed and configured according 

to the Windows

®

 95/98/Me or Windows NT

®

 4.0 Peer-to-Peer (NetBIOS) chapters.  You may 

find that during the installation of the port driver, the screen that prompts you for a Port name is 
not displayed.  This happens on some Windows

®

 95/98/Me and Windows NT

®

 4.0 computers.  

Press the ALT and TAB keys to make it appear. 

2.  Make sure that the print server is configured to be in the same workgroup or domain as the rest 

of your computers.  It may take several minutes for the print server to appear in the network 
neighborhood. 

<Windows

®

 2000/XP IPP troubleshooting>

Want to use a different Port number other than 631.

If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data 
through.  If this is the case, use a different port number (port 80), or configure your Firewall to allow 
Port 631 data through. 

To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following 
when configuring your Windows

®

 2000/XP system. 

http://ip_address/ipp 

Get More Info option in Windows

®

 2000 not working

If you are using a URL of: 

http://ip_address:631 or http://ip_address:631/ipp , 

the 

Get More Info 

option in Windows

®

 2000 will not function. If you wish to use the 

Get More 

Info 

option, use the following URL: 

http://ip_address 

<Web browser troubleshooting (TCP/IP)>

1.  If you can not connect to the print server using your web browser it may be worth checking the 

Proxy Settings of your browser.  Look in the Exceptions setting and if necessary, type in the IP 
address of the print server.  This will stop your PC from trying to connect to your ISP or proxy 
server every time you wish to look at the printer server. 

2.  Make sure that you are using the proper web browser, we recommend Netscape Navigator

®

version 4.0 or later/ Microsoft Internet Explorer

®

 version 5.0 or later.