Compatibility; 12 - 13; Network Difficulties (MFC-620CN only)- Page 158

TROUBLESHOOTING AND ROUTINE MAINTENANCE   

12 - 13

Compatibility

If you are having difficulty sending or receiving a fax due to possible 
interference on the phone line, we recommend that you adjust the 
Equalization for compatibility with your phone line. The machine 
adjusts the modem speed for fax operations.

1

Press 

Menu/Set

, 

2

, 

0

, 

1

.

2

Press 

▲

 or 

▼

 to select 

Normal

 (or 

Basic

).

Press 

Menu/Set

.

3

Press 

Stop/Exit

.

PhotoCapture Center

™

 Difficulties (MFC-620CN only)

Removable Disk does not 
work properly.

a) Have you installed the Windows

®

 2000 update?

If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows

®

 2000

update. Please see the Quick Setup 

Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the 
USB cable.

b) Take out the media card and put it back in again.
c) If you have tried "Eject" from within Windows

®

, you must take out the 

media card before you continue.

d) If an error message appears when you try to eject the media card, it 

means the card is being accessed.
Wait a while and then try again.

e) If all of the above do not work, please turn off your PC and machine, 

and then turn them on again. 
(You will have to unplug the power cord of the machine to turn it off.)

Cannot access Removable 
Disk from Desktop icon. 

Make sure you have inserted the media card into the media slot. 

Network Difficulties (MFC-620CN only)

I cannot print over the Network

Make sure that your machine is powered on and is On Line and in 
Ready mode. Print Network Configuration list. (See 

Printing reports

 on 

page 8-1.) Then the current settings of the network are printed. 
Reconnect the LAN cable to the hub to verify that the cabling and 
network connections are good. If possible, try connecting the machine 
to a different port on your hub using a different cable. If the connections 
are good, the machine shows 

LAN Active

 for 2 seconds.

■

Basic

 reduces the modem speed to 9600 bps. Unless 

interference is a recurring problem on your phone line, you 
may prefer to use it only when needed.

■

Normal

 sets the modem speed at 14400 bps. (Default)

DIFFICULTY

SUGGESTIONS

Miscellaneous
1.Compatibility