No Dial Tone on the Handset; Sending Faxes; Poor Transmitting Quality- Page 87

73

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

No Dial Tone on the Handset

Press 

Hook

—OR—Lift the handset. If you hear no dial tone, check

telephone line cord connections at the fax machine and wall jack. Check
that the handset is connected to the fax machine’s handset jack. Test the
wall jack with another single line telephone. If no dial tone on the wall
outlet, call your Telephone Company.

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE (see “Resolution”
p. 36). Try cleaning the white pressure bar of the scanner and the glass
under the bar (see p. 71).

Dialing Does Not Work

Check for a dial tone.

Change TONE/PULSE setting (see “Setting Dialing Mode (Tone/Pulse)”
p. 23).

Check all line cord connections, and make sure the curled handset cord
is not in the EXT jack.

Check power cord connection.

Send a manual fax by pressing 

Hook

—OR—Lifting the handset, and

dialing the number. Wait to hear fax receiving tones before pressing

Start

.

Vertical Black Lines When Sending

Use your fax machine to make a copy. If the copy shows the same
problem, the scanner area is dirty. Lift the front cover and check the
document path. Clean the scanner’s white pressure bar and the glass
under the bar using isopropyl alcohol and a lint-free cloth (see p. 71).

Handling Incoming Calls

Double Ring in FAX/TEL Mode

The fax machine knows the incoming call is not a fax so it is signaling
you to answer the telephone call. Pick up the fax machine handset or
answer from an extension phone and press your fax machine’s
Telephone Answer Code (default setting is #51).

See

For FAX/TEL

Mode Only

p. 33