About fax machines; Custom features; Do you have Voice Mail on the phone line?- Page 30

Introduction

1 - 12

1

About fax machines

Custom features

Do you have Voice Mail on the phone 
line?

If you have Voice Mail on the phone line 
where you will install your new machine, 

there is a strong possibility that Voice Mail 
and the machine may conflict with each other 
while receiving incoming calls

.

Why should there be problems?

Since both the machine and Voice Mail will 
pick up the call, after the number of rings you 
have set, each of them has the ability to keep 
the other from receiving calls.

For example, if Voice Mail is set to answer 
after two rings and your machine is set to 
answer after four, Voice Mail will stop your 
machine from receiving faxes.

If you set Voice Mail and the Brother machine 
to answer after the same number of rings, 
there is no way of knowing which one will 
answer first. It is important to remember that 
neither Voice Mail nor the machine can pass 
the call back to the other after the call has 
been answered.

How can you avoid possible 
problems?

A very good way to avoid problems like the 
one mentioned, 

is to get a second phone 

number on your present phone line

.

Many people with Voice Mail choose an 
additional subscriber service “Distinctive 
Ring”, which allows you to use more than one 
number on your line, so both Voice Mail and 
your machine can work together. 
(See 

Distinctive Ring

 on page A-1.)

Another way to avoid possible problems is to 
replace Voice Mail with an answering 
machine. Your Brother machine is designed 
to work with an answering machine or TAD 
(telephone answering device). 
(See 

Connecting an external telephone 

answering device (TAD)

 on page A-5.)