Problem ; Cause ; Solution - Page 113

7. Troubleshooting 

GT-541 

103 

Problem 

Cause 

Solution 

The Platen Size setting changes 
to Platen 10 x 12 (this happens 
especially when printing the 
image smaller than 14 x 16 
inches).   

――

Check the Platen Size in the Printer 
Driver window before you send the 
print data to your printer. 

The image sent from Adobe 
Illustrator cannot be printed on 
proper position, or it cannot be 
sent and result in errors. 

――

See “4-2-4. Setting Adobe Illustrator 
10 Print Condition”. 

There are some Properties 
windows shown in Photoshop 
6/7/CS. When the values of 
Printing Preferences in Windows 
are set beforehand and you 
modified the values from the 
printer driver Properties window 
of Photoshop, mismatching 
information appears among 
different dialog boxes. 

――

The setting in the Properties of the 
Print window is applied. 

In CorelDRAW 12 and 11, 
sometimes outlines of warped 
artwork cannot be printed.   

――

Upgrade CorelDRAW to X3(13).