Other Problems; For DOS Users; Problem - Page 169

6-30 

Problem 

Recommendation 

MY headers or footers appear 
when I view my document on 
the screen but they do not 
show up on printed pages. 

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Most laser printers have a restricted area that cannot be printed 
on. Usually the first two lines and the last two lines of a page 
cannot have print (leaving 62 printable lines).  Adjust the top and 
bottom margins of your document to allow for this. 

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Problem 

Recommendation 

The printer cannot print. 
“There was an error writing to 
LPT1: (or BRUSB) for the 
printer.” error message occurs 
on your PC. 

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Check that the printer cable is not damaged or broken.  

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If you have an interface-switching device, make sure that the 
correct printer is selected. 

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Problem 

Recommendation 

Unable to print from 
application software. 

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Check that the DOS application software interface settings 
match that of your printer.  For example, if you are using a 
parallel printer cable, you would most likely set your DOS 
software printer port to LPT1. 

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Check if the printer has any printer alarms. 

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Check that you have chosen the appropriate printer driver in your 
application software.