Troubleshooting; LCD messages; Error messages- Page 134

TROUBLESHOOTING   

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6

LCD messages

If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the 
resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables. 
If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service.

. 

Error messages

When any one of the following messages appear, the printer will stop operating.

Troubleshooting

If you do not follow the instructions for using the printer, you may be responsible for all repairs.

The control panel LCD names for the paper trays are as follows.

■

Standard paper tray: TRAY1

■

Optional lower tray: TRAY2

■

Optional duplex unit: DX

Error message

Remarks

TONER EMPTY X

Replace the X toner cartridge 

X = C, M, Y, K, 

NO TONER X

Install the X toner cartridge

X = C, M, Y, K, 

COVER OPEN

Close the Front Cover

COVER OPEN

Close the Top Cover

COVER OPEN

Close the Back Cover

COVER OPEN

Close the Duplex Unit Cover

JAM X

Remove the jammed paper. See the alphanumerical diagram to check on the 
location

X = A1, A2, B, C, D or E

NO PAPER T1/2

Load paper into Tray 1/2.

WASTE TONER

Replace the waste toner pack.

NO OPC BELT

Install the OPC belt.

Check that the charging roller 
(on the bottom of the OPC belt 
cartridge) is locked in place 
and the levers are closed.

NO TR ROLLER

Install the transfer roller.

ILLEGAL TONER

Use only Brother genuine toner cartridges.