TROUBLESHOOTING; ERROR MESSAGES; Error Message - Page 179

 CHAPTER 7 TROUBLE SHOOTING 

7-1 

T

T

R

R

O

O

U

U

B

B

L

L

E

E

S

S

H

H

O

O

O

O

T

T

I

I

N

N

G

G

If any problems occur, the printer automatically stops printing, diagnoses 
the problem, and then displays the resulting message to alert you. Take the 
appropriate action, referring to the following tables. If you cannot clear the 
problem, consult the dealer where you purchased the printer. Inform the 
dealer of the message number for quick troubleshooting.  

E

E

E

R

R

R

R

R

R

O

O

O

R

R

R

M

M

M

E

E

E

S

S

S

S

S

S

A

A

A

G

G

G

E

E

E

S

S

S

When any one of the following messages appear, the printer will stop 
operating. 

Error Message  

Remarks 

TONER EMPTY X 

Replace the X toner cartridge

X = C, M, Y, K,  

NO TONER X 

Install the X toner cartridge

X = C, M, Y, K,  

COVER OPEN

Close the Front Cover

COVER OPEN

Close the Top Cover 

COVER OPEN 

Close the Rear Access Cover

COVER OPEN 

Close the Lower Feeder Unit Cover

COVER OPEN 

Close the Duplex Unit Cover

JAM X 

Refer to the diagram, and then check the location.  Remove 
the jammed paper.

X = A1, A2, A3, B, C, D, 
E1, or E2