General problems- Page 158

Troubleshooting

151

13

General problems

13

CD-ROM is inserted, but does not start automatically

13

If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM. 
In this case, execute 

Start.exe

 in the root directory of the CD-ROM.

My computer cannot find the printer/print server
I cannot make a necessary connection to the printer/print server.
My printer/print server does not appear in the window of BRAdmin Light

13

For Windows

®

The Firewall setting on your computer may be rejecting the necessary network connection. In this case, 
you will need to disable the Firewall on your computer and re-install the drivers.

Windows

®

 XP SP2 users:

13

a

Click the 

Start

 button, 

Settings

, and then 

Control Panel

.

b

Double click 

Windows Firewall

.

c

Click the 

General

 tab. Verify that 

Off (not recommended)

 is selected.

d

Click 

OK

.

Windows

®

 XP SP1 users:

13

a

Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.

b

Press the “Windows” key plus the “E” key to open 

My Computer

.

c

On the left, right click 

My Network Places

, click 

Properties

, then right click 

Local Area Connection

and click 

Properties

.

d

Click the 

Advanced

 tab. Under 

Internet Connection Firewall

, verify that the box next to Protect 

my computer...

 is unchecked. If the box is selected, click the box to remove the check. Then, click 

OK

.

e

Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how 
to install from the CD-ROM, use the Quick Setup Guide we have provided with the printer.