Registration Mark; Possible Cause; 5 - 8- Page 97

TROUBLESHOOTING   

5 - 8

Ink smears when 
rubbed.

Is the paper damp?

Replace the paper.
See 

Loading Paper

 on page 3-7.

Is the media suitable?

Replace the media with a recommend size 
and type, and confirm that your printer 
driver settings are correct.
See 

Suitable and Unsuitable Paper Types

on page 3-1.

Hair-like marks 
appear around black 
halftone printing

The paper was left unwrapped for a long 
time (especially in a dry environment).

Replace the paper. 
See 

Loading Paper

 on page 3-7.

Shadows appear 
around areas of 
dense black printing.

Is the media suitable?

Replace the media with a recommend size 
and type, and confirm that your printer 
driver settings are correct. 

The transfer roll cartridge is old or 

damaged.

Replace the transfer roll cartridge. 
See 

Replacing the Transfer Roll Cartridge 

(TR-11CL)

 on page 7-11.

Ghost image 

Did you print an Adobe Illustrator file with 

the 

Registration Mark

 option selected in 

the PostScript driver?

Select the 

AI Registration color

 setting in 

the printer driver. 

Symptom

Possible Cause

Action