Novell NetWare Troubleshooting; Get More Info; Microsoft Internet Print Services- Page 127

11 - 10 TROUBLESHOOTING

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Get More Info option in Windows

®

 2000 not working

If you are using a URL of:

http://ip_address:631 or http://ip_address:631/ipp

, 

the Get More Info option in Windows

®

 2000 will not function. If you 

wish to use the Get More Info option use the following URL:

http://ip_address 

This will then force Windows

®

 2000/XP to use Port 80 to 

communicate with the Brother print server.

Windows

®

 95/98/Me clients not able to get the driver from a 

Windows

®

 2000/XP system.

You must be using version 4.0 or later of Internet Explorer and the 
Microsoft Internet Print Services software must be installed on 
your client computers. 

Novell NetWare Troubleshooting

If you cannot print from NetWare and you have checked the 
hardware and network as described in the previous steps, first verify 
that the Brother print server is attached to the server queue by going 
to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then 
CURRENTLY ATTACHED SERVERS. If the print server does not 
appear in the list of attached servers, then check the following:

■

Turning off the printer and then on again to force to rescan 
the Netware queue.

■

Deleting and recreating the print server and creating a new 
print queue in order to eliminate the possibility of setup 
errors.

It is always a good idea to try followings in order to eliminate 
the possibility of setup errors.