Other problems; For Macintosh® with USB; Improving the print quality- Page 121

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Other problems

For Macintosh

®

 with USB

Improving the print quality

This section provides information on the following topics:

Problem

Recommendation

The printer cannot print. There 
was an error writing to 
LPT1: (or BRUSB) for the 
printer error message occurs 
on your PC.

■

Check that the printer cable is not damaged or broken. 

■

If you have an interface-switching device, make sure the correct printer is 
selected.

Problem

Recommendation

HL-5030 (or HL-5040, 
HL-5050 and HL-5070N) does 
not appear in Chooser.

■

Check that the printer is turned on.

■

Check that the USB interface cable is connected correctly.

■

Check the printer driver is installed correctly.

Unable to print from 
application software.

■

Make sure that the supplied Macintosh

®

 printer driver is installed in the 

System Folder and that it is selected with Chooser.

Examples of poor print 
quality

Recommendation

Faint

■

Check the printer’s environment. Conditions such as humidity, high 
temperatures, and so on may cause this print fault. See Positioning the printer 
in Chapter 1.

■

If the whole page is too light, Toner Save mode may be on. Turn off Toner 
Save mode in the printer Properties tab of the driver.

■

Try installing a new toner cartridge. See Replacing the toner cartridge in 
Chapter 5.

■

Try installing a new drum unit. See Replacing the drum unit in Chapter 5.

Gray background

■

Make sure that you use paper that meets the recommended specifications. 
See What kind of paper can I use? in Chapter 1.

■

Check the printer’s environment - high temperatures and high humidity can 
increase the amount of background shading. See Positioning the printer in 
Chapter 1.

■

Use a new toner cartridge. See Replacing the toner cartridge in Chapter 5.

■

Use a new drum unit. See Replacing the drum unit in Chapter 5.

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