6 - 13; White Spots on black text ; and graphics at 94 mm - Page 118

Brother HL-5170DN User's Guide

Table of Contents

About this printer
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6 - 13   TROUBLESHOOTING

White Spots on black text 

and graphics at 94 mm 

(3.7 in.) intervals

Black Spots at 94 mm 

(3.7 in.) intervals

If the problem is not solved after printing a few pages, the drum unit may have 
glue from label stock on the OPC drum surface.

Clean the drum unit as follows:

1

Position the print sample in front of the drum unit, and find the exact position 
of the poor print.

2

Turn the drum unit gear by hand while looking at the surface of the OPC 
drum.

3

When you have located the mark on the drum that matches the print sample, 
wipe the surface of the OPC drum with a cotton swab until the dust or paper 
powder on the surface comes off.

Caution

Do not try to clean the surface of the photosensitive drum with a sharp 
object.

The drum unit may be damaged. Put in a new drum unit. See Replacing the 
drum unit
 on page 5-9.

Examples of poor print 
quality

Recommendation

94 mm
(3.7 in.)
94 mm
(3.7 in.)

94 mm
(3.7 in.)
94 mm
(3.7 in.)

Detailed Information for Brother HL-5170DN User's Guide

Lists of information found in Brother HL-5170DN User's Guide - Page 118

  • 3.7 in.
  • 3.7 in.
  • 9. Examples of poor print quality Recommendation 94 mm (3.
  • 3.7 in.
  • 3.7 in.
  • 3.7 in.

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