7. Troubleshooting
98
Network problems
For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we
have supplied.
Other problems
For Macintosh
®
with USB
Printing from DOS
Problem
Recommendation
The printer cannot print. The
‘
There was an error writing to
LPT1: (or BRUSB) for the
printer’
error message occurs
on your PC.
„
Make sure that the printer cable is not damaged or broken.
„
If you have an interface-switching device, make sure that you chose the correct
printer.
Problem
Recommendation
The printer does not appear in
Chooser
(Mac OS
®
9.1 to 9.2),
Print Center
(Mac OS
®
X 10.2)
or
Print Setup Utility
(Mac
OS
®
X 10.3 or greater).
„
Make sure that the printer is turned on.
„
Make sure that the USB interface cable is connected correctly.
„
Make sure the printer driver is installed correctly.
Unable to print from the
application.
„
Make sure that the supplied Macintosh
®
printer driver is installed in the
Hard Disk
and that it is chosen with
Chooser
(Mac OS
®
9.1 to 9.2),
Print Center
(Mac OS
®
X 10.2) or
Print Setup Utility
(Mac OS
®
X 10.3 or greater).
Problem
Recommendation
Cannot print from the application.
„
Make sure that the DOS application interface settings match those of your
printer. For example, if you are using a parallel printer cable, you would set
your DOS application printer port to LPT1.
„
Check if the printer has any printer alarms.
„
Make sure that you have chosen a printer driver in your application that is
supported by your Brother printer. For information about the printers your
machine can emulate, see