Re-select your printer in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities.; My Computer; My Network Places- Page 72

Troubleshooting

9 - 2

9

3

Click the 

General

 tab. Verify that 

Off (not recommended)

 is selected.

4

Click 

OK

.

Windows

®

 XP SP1 users:

1

Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.

2

Press the “Windows” key plus the “E” key to open 

My Computer

.

3

On the left, right click 

My Network Places

, click 

Properties

, then right click 

Local Area Connection

and click 

Properties

.

4

Click the 

Advanced

 tab. Under 

Internet Connection Firewall

, verify that the box next to 

Protect my 

computer...

 is unchecked. If the box is selected, click the box to remove the check. Then, click 

OK

.

5

Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how to 
install from the CD-ROM, use the Quick Setup Guide we have provided with the printer.

6

If the installation completed successfully, the Firewall on your computer was rejecting the necessary 
network connection. In this case, you will need to disable the Firewall on your computer whenever you 
install the network drivers.

Note

After the Brother software package is installed, enable again your Firewall. For instructions on how to 
re-enable your Firewall software, refer to your User’s Guide or contact the Firewall software manufacturer.

For Macintosh

®

Re-select your printer in the DeviceSelector application located in Macintosh 
HD/Library/Printers/Brother/Utilities.