Network print software installation problems; 9 - 3; The Brother print server is not found during setup of the network print software or from the - Page 73

Troubleshooting

9 - 3

9

Network print software installation problems

The Brother print server is not found during setup of the network print software or from the 
installation of the Brother printer driver in Windows

®

.

The Brother print server is not found using the Simple Network Configuration capabilities of 
Mac OS

®

 X.

(For a network with an Ethernet cable connection)
Make sure you have completed the IP address setting of the Brother print server according to 

Chapter 2

 of 

this User’s Guide before installing the network print software or printer driver. 

(For a wireless network)
Make sure you have completed the IP address setting and wireless network settings of the Brother print 
server according to 

Chapter 3

 of this User’s Guide before installing the network print software or printer driver.

Check the following:

1

Make sure that the printer is powered on, is on-line and ready to print.

2

Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the 
printer. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED 
shows Speed status.

•

No light: If the upper LED is off, then the print server is not connected to the network.

•

The upper LED is green: The Link/Activity LED will be green if the print server is connected to a 
Ethernet network.

•

The lower LED is orange: The Speed LED will be orange if the print server is connected to a 
100BASE-TX Fast Ethernet network.

•

The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T 
Ethernet network.

3

Print the Printer Settings Page and check if the settings such as IP address settings are correct for your 
network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP 
address is correctly loaded into the print server. And make sure that no other nodes on the network have 
this IP address. For information on how to print the Printer Settings Page, see 

Printing the Printer 

Settings Page

 on page 8-11.