If you are using TCP/IP:; If you are using Novell system:; If you are running AppleTalk for Macintosh:- Page 138

TROUBLESHOOTING 13 - 2

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a

If you are using TCP/IP:
Try pinging the print server from  the host operating system 
command prompt with the command:

ping ipaddress 

Where 

ipaddress

 is the print server IP address (note that in 

some instances it can take up to two minutes for the print 
server to load its IP address after setting the IP address). If a 
successful response is received, then proceed to the UNIX, 
TCP/IP Windows

®

 NT/LAN Server, Windows

®

98/95/Me Peer 

to Peer (LPR), Internet Printing or Web Browser 
troubleshooting section. Otherwise, proceed to step 3, and 
then go to TCP/IP Troubleshooting section.

b

If you are using Novell system:
Verify that the print server can be seen on the network. To do 
this, login as the SUPERVISOR (not as someone with 
supervisor privileges) or ADMIN (for Netware 4 or later 
servers), go into PCONSOLE or NWADMIN, select PRINT 
SERVER INFORMATION, and select the name of the print 
server (make sure that you have entered the print server 
name). If you can see 

Print Server Status and 

Control

 in the menu, then the Brother print server is visible 

to the network, proceed to the Novel NetWare Installation 
Troubleshooting Section. Otherwise, go to step 3.

c

If you are running AppleTalk for Macintosh:
Make sure that you can see the print server name under the 
LaserWriter 8 icon in the Chooser. If it is visible, then the 
connection is good, so proceed to the AppleTalk for 
Macintosh Section. Otherwise, go to step 3.

3

If you cannot make any of the connections in step 2, check the 
following:

a

Make sure the printer is powered on and on-line.

b

Check the cabling, network connection, and print out a 
configuration page in the Network STATISTICS information to 
see if bytes are being transmitted and received.

c

Check to see if there is any LED activity.