Brother Internet Print (TCP/IP) Troubleshooting- Page 146

TROUBLESHOOTING 13 - 10

YL4US_FAX2800MFC4800-FM5.5

Brother Internet Print (TCP/IP) Troubleshooting

1

The first step in troubleshooting is to make sure that you have a 
valid E-mail connection on both the sending PC and the 
receiving print server. Try sending an E-mail message from the 
PC to a user at the remote site who can receive mail via the 
POP3 server. If this does not work, there may be an E-mail 
configuration problem on the PC, on the local E-mail server, or 
on the remote POP3 server. Double check to make sure that the 
E-mail parameters that you configured on the PC and on the 
remote print server match those that are configured on the E-
mail servers.

2

If you can print small files OK but are having problems printing 
large files, the problem may be in the e-mail system! Some E-
mail systems have difficulties printing large files. If the file does 
not reach its destination intact, then the problem is with the E-
mail system.

3

You can also enable the partial e-mail print facility on your client 
PC, this will split the e-mail up into fragments which should then 
not overwhelm your e-mail server. To do this, select the property 
dialog of the Brother Internet Print Port.