Novell NetWare Troubleshooting- Page 148

TROUBLESHOOTING 13 - 12

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Novell NetWare Troubleshooting

If you cannot print from NetWare and you have checked the 
hardware and network as described in the previous steps, first verify 
that the Brother print server is attached to the server queue by going 
to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then 
CURRENTLY ATTACHED SERVERS. If the print server does not 
appear in the list of attached servers, then check the following:

n

Turning off the printer and then on again to force to rescan 
the Netware queue.

n

Deleting and recreating the print server and creating a new 
print queue in order to eliminate the possibility of setup 
errors.

1

If you changed the login password, you must change the 
password in both the Brother print server (using the 

SET 

NETWARE PASSWORD

 command if you are using the BRConfig 

software) or by using a web browser or the BRAdmin application 
and in the file server (using the PCONSOLE 

Print Server 

Information Change Password

 command).

2

If you created the print queue using PCONSOLE and instead of 
BRAdmin, make sure that you have enabled at least one 
NetWare file server using the 

SET NETWARE SERVER 

servername ENABLED

 command.

3

Have you exceeded your NetWare user limit?

4

Make sure that the print server name you used in PCONSOLE 
exactly matches the name that is configured in the print server, 
and make sure it is defined as a Queue Server for the print queue.

5

If you are running both 802.3 and Ethernet II frames on different 
file servers on your network, there is a possibility that the print 
server may not make a connection to the desired file server. Try 
forcing the frame type to the desired one using the 

SET 

NETWARE FRAME

 command from the print server remote 

console or using BRAdmin.

It is always a good idea to try followings in order to eliminate 
the possibility of setup errors