Troubleshooting; LCD messages; Error messages- Page 169

TROUBLESHOOTING 6 - 1

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HL7050_US_UG_FM5.5

6

Troubleshooting

LCD messages

Error messages

The LCD names for the paper trays are as follows.

Upper paper tray

TRAY 1

Multi-purpose tray

MP TRAY

Optional Lower tray 

TRAY 2, TRAY3, TRAY 4

Optional Duplex unit for 
Duplex printing

DX

Optional Mailbox unit

MX

Error Message

Action

TONER LIFE END

Replace the toner cartridge with a new one. 
See Replacing the toner cartridge in Chapter 5.

CARTRIDGE ERROR

Take out the toner cartridge and put it back into the 
printer again. See Replacing the toner cartridge in 
Chapter 5.

NO PAPER XXX

Put paper in the empty tray. 

NO TRAY XXX

Put the paper tray in the printer. 

COVER OPEN

Close the top cover of the printer. 
Close the Duplex cover. 
Close the back cover of the mailbox.

FACEUP OPEN

Close the face-up output tray.

FACEUP CLOSE

Open the face-up output tray. Push down the two blue 
levers, and then press Go.

JAM XXX

Carefully pull out the jammed paper from the indicated 
area as shown in Paper jams and how to clear them.

STACKER FULL

Take some paper out of the output tray.

SIZE MISMATCH

Put the same size paper in the paper tray or multi-
purpose tray that is selected in the printer driver, and 
then press Go. 

TOO MANY TRAYS

You can only have up to three lower trays.  Remove 
any extra lower trays.