Figure 6-2- Page 177

6 - 9 TROUBLESHOOTING

HL7050_US_UG_FM5.5

Paper may jam in the paper tray, inside the printer, in the face-up 
output tray or where the paper comes out of the printer. Check where 
the jam is and follow the instructions below to remove the jammed 
paper. 

If the error message still appears on the LCD after you remove the 
jammed paper, there may be more paper jammed somewhere else.  
Please check the printer thoroughly.   

After you have removed all the jammed paper, open the top cover 
and then close it again to start printing.

Do not use the following:  

■

Bent paper

■

Moist paper

■

Paper that does not meet specifications

If the paper is misfeeding or a lot of pages are going through 
at the same time when you print on small or thick paper, 
change the paper thickness switches that are on the bottom 
of the paper tray as follows.   

Figure 6-2

Other (Default setting)

Switch 1:ON
Switch 2:OFF

A6

Switch 1:OFF
Switch 2:OFF

A4 100 g/m

2

 (27 lbs)

Letter 105 g/m

2

 (28 lbs)

Legal 105 g/m

2

 (28 lbs)

Switch 1:ON
Switch 2:ON

Executive, A5, B6

Switch 1:OFF
Switch 2:ON