Compatibility; 11 - 13; Network Difficulties (MFC-420CN only)- Page 132

11 - 13

   TROUBLESHOOTING AND ROUTINE MAINTENANCE

Compatibility

If you are having difficulty sending or receiving a fax due to possible 
interference on the phone line, we recommend that you adjust the 
Equalization for compatibility. The MFC adjusts the modem speed 
for fax operations.

1

Press 

Menu/Set

, 

2

, 

0

, 

1

.

2

Press 

▲

 or 

▼

 to select 

Basic

 (or 

Normal

).

Press 

Menu/Set

.

3

Press 

Stop/Exit

.

PhotoCapture Center

™

 Difficulties

Removable Disk does not 
work properly.

a)Have you installed the Windows

®

 2000 update?

If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows

®

 2000

update. Please see the Quick Setup 

Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the 
USB cable.

b)Take out the media card and put it back in again.
c) If you have tried "Eject" from within Windows

®

, you must take out the 

media card before you continue.

d)If an error message appears when you try to eject the media card, it 

means the card is being accessed.
Wait a while and then try again.

e)If all of the above do not work, please turn off your PC and MFC, and 

then turn them on again. 
(You will have to unplug the power cord of the MFC to turn it off.)

Cannot access Removable 
Disk from Desktop icon. 
(MFC-420CN only)

Make sure you have inserted the media card into the media slot. 

Network Difficulties (MFC-420CN only)

I cannot print over the Network

Make sure that your MFC is powered on and is On Line and in Ready 
mode. Print Network Configuration list. (See 

Printing reports

 on page 

7-1.) Then the current settings of the network are printed. Reconnect the 
LAN cable to the hub to verify that the cabling and network connections 
are good. If possible, try connecting the MFC to a different port on your 
hub using a different cable. If the connections are good, the machine 
shows 

LAN Active

 for 2 seconds.

■

Basic

 reduces the modem speed to 9600 bps. Unless 

interference is a chronic problem on your phone line, you 
may prefer to use it only when needed.

■

Normal

 sets the modem speed at 14400 bps. (Default)

DIFFICULTY

SUGGESTIONS

Miscellaneous
1.Compatibility