Copying Difficulties; Scanning Difficulties; Software Difficulties- Page 137

Brother MFC-465CN User's Guide

2014 Dodge Charger SRT Owner Manual

Table of Contents

USER’S GUIDE MFC-465CN
Section II: Fax
background image

Troubleshooting and Routine Maintenance

121

B

Copying Difficulties

Difficulty

Suggestions

Cannot make a copy.

Make sure that the Copy 

 key is illuminated. (See 

Entering Copy 

mode

on page 74.)

Vertical streaks appear in copies.

If you see vertical streaks on copies, clean the scanner. (See 

Cleaning the 

scanner

on page 134.)

Poor copy results when using the 
ADF.

Try using the scanner glass. (See 

Using the scanner glass

on page 10.)

Vertical black line appears in 
copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the 
glass strip. Clean the glass strip. (See 

Cleaning the scanner

on page 134.)

Scanning Difficulties

Difficulty

Suggestions

TWAIN/WIA errors appear when 
starting to scan.

Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In 
PaperPortâ„¢ 11SE with OCR, click 

File

Scan or Get Photo

 and  click 

Select

 to 

choose the Brother TWAIN/WIA driver.

Poor scanning results when using 
the ADF.

Try using the scanner glass. (See 

Using the scanner glass

on page 10.)

Software Difficulties

Difficulty

Suggestions

Cannot install software or print.

Run the 

Repair MFL-Pro Suite

 program on the CD-ROM. This program will repair 

and reinstall the software.

‘Device Busy’ 

Make sure the machine is not showing an error message on the LCD.

Cannot print images from 
FaceFilter Studio. 

To use FaceFilter Studio, you must install the FaceFilter Studio application from 
the CD-ROM supplied with your machine. To install FaceFilter Studio see the 

Quick Setup Guide

.

Also, before you start FaceFilter Studio for the first time, you must make sure your 
Brother machine is turned on and connected to your computer. This will allow you 
to access all the functions of FaceFilter Studio.

Detailed Information for Brother MFC-465CN User's Guide

Lists of information found in Brother MFC-465CN User's Guide - Page 137

  • 74.) Vertical streaks appear in copies.
  • 34.) Poor copy results when using the ADF.
  • 34.) Scanning Difficulties Difficulty Suggestions TWAIN/WIA errors appear when starting to scan.

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