For Windows; Printer Setup Utility; Print Center- Page 53

Troubleshooting

47

8

d

Verify that the print server is on your network as follows:

„

For Windows

®

Try pinging the print server from the host operating system command prompt with the command:

ping ipaddress

Where 

ipaddress

 is the print server IP address (note that in some instances it can take up to two 

minutes for the print server to load its IP address after setting the IP address). 

„

For Mac OS

®

 X 10.2.4 or greater

1

From the 

Go

 menu, select 

Applications

.

2

Open the 

Utilities

 folder.

3

Double-click the 

Printer Setup Utility

 icon. (For 

Mac OS

®

 X 10.2.x

 users, double click the 

Print Center

 icon)

4

Click 

Add

.

5

Make the following selection. Make sure that your print server appears. If it is visible, then the 
connection is good. Otherwise, go to 

e

.

e

If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory 
settings and try from the initial setup again. For information how to reset to the default factory settings, 
see 

Restoring the network settings to factory default

on page 26.

f

Check the following.

„

For Windows

®

If the installation failed, the Firewall on your computer may be blocking the necessary network 
connection to the machine. In this case, you will need to disable the Firewall on your computer and 
re-install the drivers.

(Mac OS

®

 X 10.2.4 - 10.3.x)

8

(Mac OS

®

 X 10.4)

8