Paper jams; Paper is jammed inside the machine; HOT SURFACE- Page 128

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Paper jams

B

To clear paper jams, please follow the steps 
in this section.

Note

• Please confirm that you have installed 

both a toner cartridge and a drum unit in 
the machine. If you have not installed a 
drum unit or have installed the drum unit 
improperly, then this may cause a paper 
jam in your Brother machine.

• If the error message remains, open and 

close the front cover and fuser cover firmly 
to reset the machine.

WARNING

HOT SURFACE

After you have just used the machine, some 
internal parts of the machine will be 
extremely hot. When you open the front or 
back cover (back output tray) of the 
machine, DO NOT touch the shaded parts 
shown in the illustration. If you do this, you 
may get burned.

CAUTION

To prevent damage to the machine caused 
by static electricity, DO NOT touch the 
electrodes shown in the illustration.

Paper is jammed inside the machine

B

a

Open the front cover. 

b

Slowly take out the drum unit and toner 
cartridge assembly. The jammed paper 
will be pulled out with the toner cartridge 
and drum unit assembly.

CAUTION

We recommend that you place the drum 
unit and toner cartridge assembly on a 
clean, flat surface with a sheet of 
disposable paper or cloth underneath it in 
case you accidentally spill or scatter toner.