Scanning and PC Fax problems; Control Panel; Windows - Page 72

Troubleshooting

64

10

Error during printing

10

If you try to print while other users are printing large amounts of data (e.g. many pages or pages with a large 
amount of graphics at high resolution), the printer is unable to accept your print job until the ongoing printing 
is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes 
the error message. In such situations, execute the print job again after the other jobs are completed.

Scanning and PC Fax problems

10

The network scanning feature does not work in Windows

®

The network PC Fax feature does not work in Windows

®

 (for MFC-7440N)

10

Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions 
below to disable the Firewall. if you are using personal Firewall software, see the User’s Guide for your 
software or contact the software manufacturer.

Windows

®

 XP SP2 users:

10

a

Click the 

Start

 button, 

Control Panel

, 

Network and Internet Connections

 and then 

Windows 

Firewall

. Make sure that 

Windows Firewall

 on the 

General

 tab is set to On.

b

Click the 

Advanced

 tab and 

Settings...

 button of 

Network Connection Settings

.

c

Click the 

Add

 button.

d

To add port 54925 for network scanning, enter the information below:
1. In 

Description of service

: Enter any description, for example, “Brother Scanner”.

2. 

In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your 

network

: Enter “Localhost”.

3. In 

External Port number for this service

: Enter “54925”.

4. In 

Internal Port number for this service

: Enter “54925”.

5. Make sure 

UDP

 is selected.

6. Click 

OK

.

e

Click the 

Add

 button.

f

To add port 54926 for network PC Fax, enter the information below:
1. In 

Description of service

: Enter any description, for example, “Brother PC Fax”.

2. In 

Name or IP address (for example 192.168.0.12) or the computer hosting this service on your 

network

: Enter “Localhost”.

3. In 

External Port number for this service

: Enter “54926”.

4. In 

Internal Port number for this service

: Enter “54926”.

5. Make sure 

UDP

 is selected.

6. Click 

OK

.