Paper is jammed inside the drum unit and toner cartridge assembly; Paper is jammed inside the drum unit ; and toner cartridge assembly- Page 131

Troubleshooting and routine maintenance

117

B

Paper is jammed inside the drum unit 
and toner cartridge assembly

B

a

Open the front cover.

b

Slowly take out the drum unit and toner 
cartridge assembly.

CAUTION

We recommend that you place the drum 
unit and toner cartridge assembly on a 
clean, flat surface with a sheet of 
disposable paper or cloth underneath it in 
case you accidentally spill or scatter toner.

c

Push down the green lock lever and take 
the toner cartridge out of the drum unit. 

CAUTION

Handle the toner cartridge carefully. If toner 
scatters on your hands or clothes, wipe or 
wash it off with cold water at once.

To avoid print quality problems, DO NOT 
touch the shaded parts shown in the 
illustrations below.

d

Clear the jammed paper if there is any 
inside the drum unit.