Document is jammed at the output tray; Document is jammed in the duplex slot (MFC-8670DN, MFC-8860DN and MFC-8870DW only); Paper jams- Page 136

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Document is jammed at the output 
tray

C

a

Take out any paper from the ADF that is 
not jammed.

b

Pull the jammed document out to the 
right.

c

Press 

Stop/Exit

.

Document is jammed in the duplex 
slot (MFC-8670DN, MFC-8860DN and 
MFC-8870DW only)

C

a

Take out any paper from the ADF that is 
not jammed.

b

Pull the jammed document out to the 
right.

c

Press 

Stop/Exit

.

Paper jams

C

To clear paper jams, please follow the steps 
in this section.

HOT SURFACE

After you have just used the machine, some 
internal parts of the machine will be 
extremely hot. When you open the front or 
back cover of the machine, DO NOT touch 
the shaded parts shown in the illustration.

Paper is jammed inside the machine

C

a

Pull the paper tray completely out of the 
machine.

b

Use both hands to slowly pull out the 
jammed paper.