Protocol-specific troubleshooting; Windows® 2000/XP and Windows Vista® IPP troubleshooting; Want to use a different Port number other than 631.- Page 99

Troubleshooting

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11

Protocol-specific troubleshooting

Windows

®

 2000/XP and Windows Vista

®

 IPP troubleshooting

Want to use a different Port number other than 631.

If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If 
this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data 
through.

To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when 
configuring your Windows

®

 2000/XP and Windows Vista

®

 system.

http://ipaddress/ipp

The “Go to printer’s Web site” option in Windows

®

 XP and Windows Vista

®

 is not working

The “Get More Info” option in Windows

®

 2000 and Windows Server

®

 2003 is not working

If you are using a URL of:

http://ipaddress:631

 or 

http://ipaddress:631/ipp

, 

the 

Get More Info

 option in Windows

®

 2000/XP, Windows Vista

®

 and Windows Server

®

 2003 will not 

function. If you wish to use the 

Get More Info

 option, use the following URL: 

http://ipaddress

This will then force Windows

®

 2000/XP and Windows Vista

®

 to use Port 80 to communicate with the Brother 

print server.

Web browser troubleshooting (TCP/IP)

1

If you can not connect to the print server using your web browser it may be worth checking the Proxy 
Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the 
print server. This will stop your PC from trying to connect to your ISP or proxy server every time you wish 
to look at the printer server.

2

Make sure that you are using the proper web browser, we recommend Netscape Navigator

®

 version 7.1 

or later/ Microsoft Internet Explorer

®

 version 6.0 or later.

LDAP troubleshooting

If you are having trouble connecting to a Windows

®

 LDAP server, please contact your Network Administrator 

and check the LDAP Security Options.

For more information, please visit http://solutions.brother.com.