2. Case Study; Case 1: Mike - Home User; Case 2: Patrick - Salesman- Page 5

2.

CASE STUDY

Case 1: Mike - Home User

Mike reads a lot of news which is sent to him by e-mail every day.  He is very bothered that he has to access
to his Internet service provider every morning to download the mail.  He wishes that he could automatically
access to his provider to download the mail at the specified time every morning.

Solution

The Automatic E-Mail Printing software allows you to access your service provider at the specified time
every morning.  The software also allows you to print the downloaded mails automatically so that you can
read the news sent by e-mail like a newspaper.

Case 2: Patrick - Salesman

Patrick is a salesman and receives a lot of questions from his customers by e-mail every day.  However, he
does not have enough time to read all of them because he is mostly out of the office.  He wishes that he
could automatically print the messages so that he could read them anywhere, anytime.

Solution

The Automatic E-Mail Printing software allows you to print mail automatically even if you are out of the
office.  You can then read the mail which has been already printed as soon as you go back to the office.
When you go on a business trip for a long time, therefore, your colleague can answer the customers’
questions on your behalf, or forward the printed mails to you by fax.

Case 3: Dolly - Hotel Operator

Dolly receives the room reservations at the hotel.  She recently receives more reservations by e-mail.  When
she receives a reservation by e-mail, she inputs it into the computer system, then files the printed mail for
safety.

Solution

The Automatic E-Mail Printing software allows you to print the reservations sent by e-mail automatically
from the printer at the reception desk.  You can read them whenever you have time.

Case 4: Richard - Office Clark

Richard receives a lot of mail from his colleagues and customers every day.  However, all of them are not
important to him.  He wishes to print only the mail necessary to increase business efficiency.

Solution

The Automatic E-Mail Printing software allows you to select the mail with various filter conditions such as
a sender or subject.  Then, only the mail you require is filtered and printed so that you can read them.