31
TROUBLESHOOTING
Problem
Remedy
1. The display stays blank after you have
turned on the machine.
• Check that the AC adapter is connected
correctly.
• If you are using batteries, check that
they are correctly inserted.
• If the batteries are low, replace them
with new ones.
2. The machine does not print or the
printed characters are blurred.
• Check that the tape cassette has been
inserted properly.
• If the tape cassette is empty, replace it
with a new one.
• Make sure that the tape compartment
cover has been closed.
3. The text files that you stored in the
memory are no longer there.
If the batteries are low, replace them with
new ones.
4. The printed characters are not formed
properly.
If you are using batteries, they may be low.
Try using the AC adapter or replace the
batteries with new ones.
5. A blank horizontal line appears
through the printed label.
Clean the print head as explained on page
8.
6. Striped tape appears.
You have reached the end of the tape.
Replace the tape cassette with a new one.
7. The machine has “locked up” (i.e.,
nothing happens when a key is
pressed, even though the machine is
on.)
Turn off the machine, and then while hold-
ing down
f
and
R
, press
b
to turn
the machine back on.
Finally, release
f
and
R
.
☞
The text and formats in the display
and all text files stored in the mem-
ory are erased.