TROUBLESHOOTING- Page 91

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TROUBLESHOOTING

TROUBLESHOOTING

Problem

Solution

(1) The display stays blank after you have

turned on the machine, or abnormal char-
acters are displayed.

●

Check that the AC adaptor is connected.

●

Check that the rechargeable Ni-MH bat-
tery is properly charged.

●

Reset the machine by:
- Pressing the reset button in the battery
compartment at the bottom of the
machine

☞

The text and formats in the display will be
erased.

(2) The machine does not print or the printed

characters are blurred.

●

Check that the tape cassette has been
inserted properly.

●

If the tape cassette is empty, replace it
with a new one.

●

Make sure that the tape compartment
cover has been closed.

●

Check that the interface cable is correctly
connected.

(3) The text is printed on striped tape.

●

You have reached the end of the tape in
the cassette. Replace it with a new one.

(4) The P-touch is not working correctly.

●

Reset the P-touch by turning it off, then
while holding down 

d

 and 

R

, turning

the machine back on.

☞

All settings will be reset to their defaults
and the entire contents of the memory will
be cleared. If it necessary to keep the cur-
rent settings and stored files, back them up
to the computer using the P-touch Backup
Manager.

☞

Before installing or removing the tape cas-
sette, be sure that the P-touch has been
reset.

Reset button