Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada); Online Owner Center; Customer Information- Page 346

Black plate (6,1)

Buick Verano Owner Manual - 2013 - crc - 10/17/12

13-6

Customer Information

Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)

To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1

‐

800

‐

263-3830.

Online Owner Center

Online Owner Experience
(U.S.) my.buick.com

The Buick online owner experience
is a one-stop resource that allows
interaction with Buick and keeps
important vehicle-specific
information in one place.

Membership Benefits

E

(Vehicle Information):

Download owner manuals and view
vehicle-specific how-to videos.

G

(Maintenance Information):

View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.

I

(Service History):

View

printable dealer-recorded service
records and self-recorded service
records.

D

(Preferred Dealer

Information):

Select a preferred

dealer and view dealer location,
maps, phone numbers, and hours.

J

(Warranty Tracking

Information):

Track the vehicle

’

s

warranty information.

J

(Recall Information):

View

active recalls or search by Vehicle
Identification Number (VIN). See

Vehicle Identification Number (VIN)
on page 12

‑

1

.

H

(Other Account Information):

View GM Card, SiriusXM Satellite
radio, and OnStar account
information.

F

(Live Chat Support):

Chat live

with online help representatives.

Visit my.buick.com to register your
vehicle.

Buick Owner Centre (Canada)
buickowner.ca

Take a trip to the Buick Owner
Centre:

.

Chat live with online help
representatives.

.

Use the Vehicle Tools section.

.

Access third party enthusiast
sites and social media networks.

.

Locate owner resources such as
lease-end, financing, and
warranty information.

.

Retrieve your favorite articles,
quizzes, tips and multimedia
galleries organized into the
Features and Auto Care
Sections.

.

Download the owner manual for
your vehicle, quickly and easily.