Roadside Assistance Program (U.S. and Canada); Customer Information; Contacting Roadside Assistance- Page 350

Black plate (10,1)

Buick Verano Owner Manual - 2013 - crc - 10/17/12

13-10

Customer Information

vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.

.

Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.

.

Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.

.

Any damage to the vehicle
without intent, derived from the
services provided.

.

Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.

.

Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.

.

Cost of fuel provided.

Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.

Contacting Roadside Assistance

Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.

To contact Roadside Assistance by
phone, use the following numbers:

Mexico

01-800-466-0818

United States

1-866-466-8197

Canada

1-800-268-6800

E-mail

asistencia.buick@gm.com

Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.

Roadside Assistance
Program (U.S. and
Canada)

For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).

For Canadian-purchased vehicles,
call 1-800-268-6800.

Service is available 24 hours a day,
365 days a year.

Calling for Assistance

When calling Roadside Assistance,
have the following information
ready:

.

Your name, home address, and
home telephone number.

.

Telephone number of your
location.

.

Location of the vehicle.