Courtesy Transportation Program; Courtesy Transportation; Transportation Options- Page 474

2022 Cadillac escalade Owner Manual

Model Year
2014 Dodge Charger SRT Owner Manual

Table of Contents

02-Seats and Restraints_en_US
04-Instruments and Controls_en_US
08-Driving and Operating_en_US
Driving and Operating
09-Vehicle Care_en_US
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

15567102) - 2022 - CRC - 8/16/21

CUSTOMER INFORMATION

473

can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.

If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.

Courtesy Transportation
Program

To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), Federal
Emission, Extended Powertrain or
Electric specific warranties in both the
U.S. and Canada.

Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.

Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate manual entitled

Limited

Warranty and Owner Assistance
Information

furnished with each new

vehicle provides detailed warranty
coverage information.

Transportation Options

Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:

Shuttle Service

This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.

Public Transportation or Fuel
Reimbursement

If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement

for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.

Courtesy Rental Vehicle

For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion
of the repair are also your
responsibility.

It may not be possible to provide a
like vehicle as a courtesy rental.

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