PreseNtAtIoN oF owNer’s mAterIALs:; Review the following items with the customer- Page 21

Customer Delivery Checklist

DeALersHIP

DAte

sALes CoNsULtANt

CUstomer’s NAme

VIN

e-mAIL

 smart start guide

  •  Remove this checklist from 

Smart Start Guide

  warranty Information

  •  Basic Vehicle – 

36 months/36,000 miles

  • Roadside assistance program

 mymazda.com

  •  Offer to register customer on 

MyMazda.com

 owner’s manual

PreseNtAtIoN oF owNer’s mAterIALs:

Review the following items with the customer

serVICe DePArtmeNt

Introduce Service Manager;  
Provide business cards

Review Service and Parts Department 

hours of operation

Explain free Full circle 

Service Inspection 

Schedule first maintenance service

Scheduled Maintenance 
Windshield Cling Reminder

Affix to inside windshield

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