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2. Owner’s Warranty Responsibilities:
3. Customer Assistance
4. Start of Warranty Period
5. Repair or Replacement by Mazda Dealer
The Mazda Dealer shall determine if the repair or replacement is covered by warranty.
6. Repair or Replacement by Dealers Other Than Mazda
As the Mazda Vehicle owner, you are responsible for the performance of the required
maintenance listed in your Owner’s Manual. Mazda recommends that you retain all
receipts covering maintenance on your Mazda Vehicle, but Mazda cannot deny
warranty solely for the lack of receipts or for your failure to ensure the performance
of all scheduled maintenance.
You are responsible for presenting your Mazda Vehicle to a Mazda Dealer as soon as
a problem exists. The warranty repairs should be completed in a reasonable
amount of time, not to exceed 30 days.
As the Mazda Vehicle owner, you should also be aware that Mazda may deny
warranty coverage if your Mazda Vehicle or a part has failed due to abuse,
neglect, improper maintenance, or unapproved modifications.
If you have any questions regarding your warranty rights and responsibilities,
you should contact
Mazda North American Operations’ CUSTOMER EXPERIENCE CENTER toll
free at: (800) 222-5500
or the California Air Resources Board at 9480 Telstar Avenue Suite 4, El Monte
California 91731.
This warranty begins on the date the vehicle is delivered to the ultimate purchaser
or on the date the vehicle is first placed in service as a demonstrator, lease or
company car, whichever comes first.
A Mazda Dealer will repair or replace, at its option, all Warranted Parts which fail
during the term of this warranty, and all other components which are damaged
during the term of this warranty as a result of such failure, without charge to Owner,
using Mazda Parts at its place of business.
Repair or replacement shall include diagnosis.
When a Warranted Part is replaced, the newly installed part is warranted for
the remaining period of the applicable California Emission Control Warranty.
If, under this warranty a part requires repair or replacement, Owners may choose to
have this work performed by any automotive service establishment or individual,
rather than at a Mazda Dealer. They may also perform the work themselves using any
replacement parts. Such service in and of itself will not invalidate this warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
2018_C658UV17L _Edition1