System Limitations- Page 5

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Privacy

Mazda maintains a Privacy Statement which describes how we collect, use, share, store 
and secure data from your vehicle equipped with Connected Service. 
We provide you with Connected Service by collecting and using your personal information 
and vehicle location, health and driving data. 
To learn more about our Privacy Statement, please visit: 

https://www.mazdausa.com/

site/privacy-connectedservices

System Limitations

The location of the vehicle, particularly in remote locations, such as near mountain ranges, 
hills, or buildings, or enclosed areas, such as tunnels or underground parking garages, may 
affect the services provided.
It also may not be possible to use certain functions during a Mazda Connect online 
update. 
For details on the system’s limitations, refer to the Terms and Conditions at 

http://www.

mazdausa.com/site/terms-of-use-connectedservices.

Connected Service is a service achieved through a communication network, therefore the 
vehicle is equipped with a dedicated communication unit.
• The communication unit conforms to radio wave laws and telecommunications business law

standards, and transmits with the Connected Service system using the mobile phone network.
Disassembly or modification of the communication unit may be punishable by law.

• If the communication unit in the vehicle has difficulty receiving mobile phone network radio

waves, Connected Service may not function normally or instructed commands may not be
executed.

• The communication unit equipped on your vehicle uses free software/open source software.

Both or either one of the used free/open source software licensing information and source
code is available at the following URL:

https://www.denso-ten.com/support/source/oem/mg2/

•

TypeA

The communication unit for Connected Service equipped on the vehicle may perform a NAD
(Network Accessible Device) online update via the communication carrier.
This update rarely happens, but takes approximately 3 minutes after the vehicle's engine has
been turned off for 30 minutes and occurs between 3 o’clock and 5 o’clock in the morning.
During this update, a part of the functions such as Remote Control are unusable.