Customer Delivery Checklist
Smart Start Guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
Owner’s Manual
Maintenance Passport
Floor Mats
• Ensure floor mats are properly
hooked after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should
be cleaned with mild soap and
water only
Tire Pressure Monitoring System
• System overview
• Explain when & how to initialize
the system
• Review the system Caution
Keyless Entry ..............................
1-2
• Advanced Keyless Entry*
• Door/Liftgate Request Switch*
• Liftgate Opener Switch
Starting the Engine....................
3-4
• Start/Stop Button
• Accelerated Warm-Up System (AWS)
• Emergency Vehicle Entry/
Engine Start/Stop
Seats ............................................
5-7
• Adjustments and Operation
(Front and Rear).
Driver’s View .............................
9-10
• Location of Switches and Controls
Instrument Cluster ..................
11-12
• Review of Warning and Indicator
Light Function and Location
Lights ............................................
13
Wiper/Washer...............................
14
Hill Launch Assist (HLA) .............
15
Set Clock ......................................
16
USB & AUX Input .......................
17-18
Fuel Door ......................................
19
• Fuel Door Release and Fuel Spec
Rear View Monitor* ......................
20
Customer Delivery Checklist
Adaptive Front Lighting System
(AFS)* ............................................
21
Aluminum Wheel Care .................
22
Information Display .....................
23
Blind Spot Monitoring* ................
24
Climate Control ........................
25-26
• Manual
• Automatic*
Audio Controls .........................
27-30
• Bluetooth Audio*
• Personalization Features*
Navigation System* .................
31-32
• SD Card
• Planning a Route
Bluetooth
®
* ...................................
33
• Pair Phone
• Toll-Free
• Make/Receive Customer Service
a Call
800-430-0153
SCHEDULED MAINTENANCE
When replacing or topping off engine
oil, use Mazda Genuine oil. For optimal
engine performance, use SAE 0W-20
engine oil. Please consult an Authorized
Mazda Dealer for additional information.
*if equipped
SALES CONSULTANT
DATE
CUSTOMER
DATE
All items in the Customer Delivery Checklist have been reviewed with the
customer and the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket
VEHICLE PRESENTATION:
Refer to the Smart Start Guide during presentation