Customer Delivery Checklist
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
Smart Start Guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
• Offer to register customer on
www.MyMazda.com
Owner’s Manual
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
Maintenance Passport
Floor Mats
• Ensure floor mats are properly hooked
after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should be
cleaned with mild soap and water only
Tire Pressure Monitoring System
• System overview
• Demonstrate how to reset the TPMS
Push and hold the “SET switch” until
the TPMS warning light flashes twice
and one beep is heard
• Review the system Caution
Keyless Entry ..............................
1-2
• Advanced Keyless Entry*
• Door/Liftgate Request Switch*
• Liftgate Opener Switch
Starting the Engine....................
3-4
• Start/Stop Button
• Accelerated Warm-Up System (AWS)
• Emergency Vehicle Entry/
Engine Start/Stop
Seats ............................................
5-7
• Adjustments and Operation
(Front and Rear).
Set Clock .......................................
8
Driver’s View .............................
9-10
• Location of Switches and Controls
Instrument Cluster ..................
11-12
• Review of Warning and Indicator
Light Function and Location
Lights .......................................
13, 19
Wiper/Washer...............................
14
Transmission ............................
15-16
Fuel Door ......................................
17
• Fuel Door Release and Fuel Spec
Adaptive Front Lighting System
(AFS)* ............................................
19
Tire Pressure Monitoring System
(TPMS) ...........................................
20
• Initialize TPMS before delivery
Customer Delivery Checklist
Rear View Monitor* ......................
21
Blind Spot Monitoring* ................
22
Smart City Brake Support* .........
23
Information Display .....................
24
Climate Control ........................
25-26
• Manual
• Automatic*
Audio Controls .........................
27-30
• Bluetooth Audio*
USB & AUX Input ......................
31-32
Navigation System* .................
33-34
• SD Card
• Planning a Route
Bluetooth
®
* ...............................
35-36
• Pair Phone
• Toll-Free
• Make/Receive Customer Service
a Call
800-430-0153
SCHEDULED MAINTENANCE
When replacing or topping off engine
oil, use Mazda Genuine oil. For optimal
engine performance, use SAE 0W-20
engine oil. Please consult an Authorized
Mazda Dealer for additional information.
*if equipped
SALES CONSULTANT
DATE
CUSTOMER
DATE
All items in the Customer Delivery Checklist have been reviewed with the
customer and the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket
VEHICLE PRESENTATION:
Refer to the Smart Start Guide during presentation